Training Specialist

About us

Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 19 years. With a growing team of over 250 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.

At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.

Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.

What we offer:

• Competitive remuneration

• Remote work

• 24 days off per year and floating days

• Private clinic health services Regina Maria Medical Insurance

• Flexible benefits through Up multibenefits platform

• Referral bonus scheme

• Team events, online or at the office

• Training and development opportunities with allocated budget

• Professional Certifications

• Knowledge sharing context

About the Role:

The Training Specialist will design, organize, and deliver comprehensive training programs for our teams. Ideal candidates should have a UI/UX background enabling them to understand and teach technical workflows and tools. This role requires a tech-savvy individual with excellent communication and organizational skills to support team growth and improve collaboration across departments.

Key Responsibilities

• Training Design & Delivery

  • Develop and conduct online training sessions for employees, focusing on technical and workflow-based topics.

  • Customize training materials to suit the needs of various teams, ensuring relevance and practical application.

• Documentation & Process Improvement

  • Create clear and comprehensive documentation for workflows, tools, and best practices.

  • Map processes and identify inefficiencies or pain points to improve team performance and communication.

• Needs Analysis & Feedback

  • Collaborate with teams to identify training needs and knowledge gaps.

  • Gather and analyze feedback to improve training quality and effectiveness.

• Event Coordination

  • Plan and organize online training events, ensuring a seamless experience for participants.

  • Foster a learning culture by promoting training programs and encouraging team engagement.

• Supportive Role

  • Act as a go-to resource for employees needing assistance with workflows, tools, or technical understanding.

  • Provide patient, empathetic support, ensuring employees feel confident and empowered.

Qualifications

• Education & Experience

  • Bachelor's degree in UI/UX, instructional design, electrical engineering, or a related field (or equivalent experience).

  • Experience in UI/UX design or familiarity with design principles is preferred.

• Technical Skills

  • Proficient in using design tools (e.g., Figma, Adobe XD) and documentation platforms (e.g., Confluence, Notion, or similar).

  • Tech-savvy with a strong understanding of software tools used in collaborative team environments.

• Soft Skills

  • Excellent communication and interpersonal skills, with the ability to convey complex ideas simply.

  • Exceptional attention to detail and organizational abilities.

  • Patience and empathy when working with diverse teams at various skill levels.

• Other Qualities

  • Calm under pressure and solution-oriented.

  • Passion for teaching and supporting others in their growth journey.

  • Ability to adapt and tailor training programs to diverse team needs.